Terms of Service

Draft for legal review · Last updated: September 17, 2026

Legal review required: These terms are a practical launch draft, not legal advice. They should be reviewed and approved by qualified U.S. counsel before paid commercial use.

1. Acceptance and eligibility

By creating an account, accessing, or using LOYALTY US, you agree to these Terms. You must be at least 18 years old and authorized to bind the business you represent. If you do not agree, do not use the service.

2. The service

LOYALTY US provides tools that allow participating businesses to operate loyalty programs, create QR enrollment links, record eligible purchases, and display customer reward balances. LOYALTY US does not sell the merchant’s goods or services and is not responsible for the merchant-customer transaction.

3. Business responsibilities

Each business is solely responsible for its loyalty offer, reward rate, customer-facing disclosures, product or service quality, refunds, taxes, legal compliance, and honoring valid rewards. Businesses must obtain any consent required to collect or use customer contact information and must not upload information they are not permitted to process.

4. Customer rewards

Rewards are obligations of the participating business, not LOYALTY US. Unless the business expressly states otherwise, rewards have no cash value, are non-transferable, cannot be combined with other offers, and may be subject to reasonable expiration, return, fraud-prevention, or eligibility rules disclosed by the business. LOYALTY US may correct balances affected by error, reversal, abuse, or fraud.

5. Trial, fees, and cancellation

The standard plan is currently displayed as $49 per month with a 14-day trial. A paid subscription will begin only after the business affirmatively accepts the checkout terms. If activated, the subscription renews monthly until canceled. The checkout page will disclose the amount, billing frequency, renewal terms, and cancellation method before payment. Cancellation stops future renewals but does not ordinarily refund amounts already paid, except where required by law or expressly stated at checkout.

6. Account security

You are responsible for maintaining accurate account information, protecting login credentials, limiting staff access, and promptly reporting suspected unauthorized use. You are responsible for activity performed through your account unless caused by our failure to use reasonable security measures.

7. Prohibited use

You may not use the service to violate law; mislead customers; send unlawful marketing; process stolen, fabricated, or sensitive data without authority; interfere with system security; scrape or reverse engineer the service; impersonate another person or business; inflate balances or transactions; or facilitate fraud, harassment, discrimination, or harmful activity.

8. Availability and changes

The service may be modified, suspended, or discontinued, and features may change. We aim to provide reliable service but do not guarantee uninterrupted availability, error-free operation, a particular business result, customer participation, revenue, or data recovery. Businesses should keep records needed for their own legal and accounting obligations.

9. Suspension and termination

We may restrict or suspend access when reasonably necessary to protect users, investigate abuse, comply with law, address nonpayment, or prevent security harm. We may terminate accounts for material or repeated violations. Sections intended by their nature to survive termination will remain effective.

10. Intellectual property

LOYALTY US and its software, branding, and original content are protected by applicable intellectual-property laws. The service grants you a limited, revocable, non-exclusive, non-transferable right to use it for your internal business loyalty program. You retain rights in content you lawfully submit and grant us the limited rights needed to host, process, and display it to operate the service.

11. Disclaimer of warranties

To the fullest extent permitted by law, the service is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, non-infringement, or any guarantee of business performance. Nothing in these Terms excludes a warranty that cannot lawfully be excluded.

12. Limitation of liability

To the fullest extent permitted by law, LOYALTY US will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, customers, or data. The total aggregate liability arising from the service will not exceed the fees paid by the affected business to LOYALTY US during the three months immediately before the event giving rise to the claim. These limits do not apply where prohibited by law or to liability that cannot lawfully be limited.

13. Indemnification

To the extent permitted by law, a business agrees to defend and indemnify LOYALTY US from third-party claims arising from that business’s loyalty offer, products or services, unlawful communications, customer-data practices, content, breach of these Terms, or violation of law or third-party rights.

14. Governing law and disputes

Unless a signed order form states otherwise, these Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Courts located in New York County, New York will have exclusive jurisdiction, except where applicable consumer or other mandatory law requires a different forum.

15. General terms

If a provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without written consent; we may assign them as part of a merger, financing, reorganization, or sale of the service. The current posted version and any signed order form constitute the agreement concerning the service, with the signed order form controlling in case of conflict.